How to contact us
Have a question about the weather or our forecasts?
You can email our meteorologists metcomms@metservice.com
Tag @MetService on X (Formerly Twitter)
Follow us on Facebook or Instagram
Experiencing a suggestion or technical issue with our website or apps?
Email our web team feedback@metservice.com
To help us resolve your issue quickly, please provide:
- A detailed description of your problem
- A description of your device and/or operating system (eg iOS 18.1 or Windows 11)
- Your browser or app version (eg Google Chrome 73.0.3683.86 or MetService Rural app v1.0.6).
- A screen shot (if possible)
Have a general enquiry?
Email our communications team communications@metservice.com
Call us:
For Media enquiries, talk to one of our Weather Communication Team on +64 4 4700 848
Emergency management, law enforcement and search & rescue personnel, please call us 24/7 on +64 4 4700 700
Interested in advertising with us?
Get in touch with the team by emailing advertisingsales@metservice.com.
Find us:
Seabridge House
Level 2, 110 Featherston Street
Wellington 6012
PO Box 722, Wellington 6140
+64 4 4700 700
Work with us:
Check out our current job vacancies here
Need a weather solution for your business?
Learn about our commercial services here
Making an Official Information Act request
Requests should include your name, your postal address or preferred email address, and specific details of the information you want.
You can email OIAR@metservice.com or
Post your request to:
OIA Requests
MetService
PO Box 722
Wellington 6140