How to contact us


Have a question about the weather or our forecasts?

Email Grey3

Email our meteorologists

FB Grey2

Message us @MetService on Facebook

Twitter Grey2

Tag @MetService on X (Formerly Twitter)

Social media guidelines



Have a suggestion for our website?

Email our website feedback team

Experiencing a technical issue with our website or apps?

Email our technical support team

To help us resolve your issue quickly, please provide:

 - A detailed description of your problem
 - A description of your device and/or operating system (eg iOS 13.1 or Windows 10)
 - Your browser or app version (eg Google Chrome 73.0.3683.86 or MetService Rural app v1.0.6).
 - A screen shot (if possible)



Have a general enquiry? 

Email our communications team


Call us:

For Media enquiries, talk to one of our Weather Communication Team  on +64 4 4700 848

Emergency management, law enforcement and search & rescue personnel, please call us 24/7 on +64 4 4700 700


Interested in advertising with us?

Get in touch with the team by emailing


Find us:

Seabridge House
Level 2, 110 Featherston Street
Wellington 6012

PO Box 722, Wellington 6140 
+64 4 4700 700

Work with us:

Check out our current job vacancies here


Need a weather solution for your business? 

Learn about our commercial services here



Making an Official Information Act request

Requests should include your name, your postal address or preferred email address, and specific details of the information you want.

You can email or

Post your request to:

OIA Requests 
PO Box 722 
Wellington 6140