Purpose: This Privacy Notice relates to any collection of personal information by MetService through our use of closed-circuit television (CCTV) and your rights in relation to such information.

Collection of information: MetService has installed CCTV cameras at some of our sites in New Zealand.  Signage is installed at any MetService site where CCTV is in operation, notifying staff and visitors of its operation.  The CCTV collects visual images only.

Purpose for collection of information:  Where MetService has installed CCTV any personal information captured by it is collected for the purpose of:

• keeping people (our staff and visitors) safe at our sites; and
• improving security and deterring and investigating criminal events, objectionable behaviours and safety incidents occurring at our sites.

Use of collected information:  CCTV footage will generally only be kept for 14 days and will only be able to be viewed by a limited number of authorised MetService staff.  MetService may use and disclose personal information collected via CCTV for the purposes listed above and as otherwise permitted or required by law (which may include disclosure to the New Zealand Police or other public sector agencies where criminal activity is reported or suspected).

Access to personal information: In accordance with the Privacy Act 2020, individuals may request access to any footage of themselves collected by MetService via the CCTV.

Contact details: Any requests for access to personal information or about this Privacy Notice should be made to:

PO Box 722
Wellington 6140
Attention: Privacy Officer

Or: privacy@metservice.com