Our Leadership

Interim Chief Executive Officer

Rob Harrison is an experienced executive with a strong track record of leadership across the global weather and environmental services sector. Since joining MetService in 2018, Rob has held several senior roles, most recently serving as Chief of Customer and Commercial, where he led market strategy, engagement, and commercial performance across a diverse customer base spanning consumer, government, and business sectors.

Rob brings a blend of scientific expertise, commercial acumen, and transformational leadership. Trained as a Marine Scientist in the UK, he began his career delivering meteorological and oceanographic consultancy solutions before joining the UK Met Office as a climate scientist. He later transitioned into senior leadership roles, including Head of Renewables, Regional Head for Southeast Asia, and Lead Operating Officer for the Met Office Business Group, where he oversaw strategy, operations, and organisational transformation.

Rob is passionate about inclusive leadership, empowering teams, building enduring partnerships, and delivering value through innovation and excellence.

Pou Tūhono

Trevor Shailer (Ngāti Kauwhata, Raukawa, Ngāti Hauiti) joined MetService in April 2024 and is responsible for MetService’s Rautaki Māori (Māori Strategy) and the ongoing development of strategic partnerships with whānau, hapū, and iwi throughout Aotearoa.

He most recently worked for Te Puni Kōkiri where he held the role of Director of the Project Management Office. Prior, he was CEO of Sport Manawatū, which reflects his passion for sport and built on his background as a boxer. He competed at the Barcelona Olympics and Commonwealth Games in Canada, later becoming the Deputy Chef de Mission for the Glasgow Commonwealth 2014 and Rio Olympics in 2016.

Chief Digital Officer

Colin joined MetService from Xero, where his last role was the EGM of Platform Technology.  During his time at Xero, Colin ran a team of approximately 400 people, led Xero through its global crisis response for Covid 19, and helped mature and evolve the core technology stacks that support Xero’s products and internal systems. 

Prior to Xero, Colin worked at Spark and Telecom where he built extensive experience in both IT and Network delivery and technology evolution over 17 years. 

Colin is a proud Wellingtonian. He and his family enjoy life by the beach, travel and the outdoors.

Chief of Science & Innovation

Norm has been involved in meteorology for over 30 years, including 10 years’ experience as an operational forecaster with Environment Canada, the Canadian Armed Forces, and MetService.

From 1999 to 2007 he managed MetService’s weather modelling programme, before joining the MetService SLT in 2007. In his current role as GM Science Strategy, Norm is responsible for programmes that support MetService’s forecasting team, including observing, modelling, forecasting systems development, meteorological research, and New Zealand’s representation with WMO.

In his spare time, Norm enjoys time with family, running trails around Makara Peak and Mt Kaukau, and very occasionally fly fishing in the Tararuas when time and weather permit.

Chief Financial Officer

Keith joined MetService in May 2016 and is responsible for the financial strategy of the business. Keith was appointed Acting Chief Executive Officer in July 2020 until January 2021.

Keith is a chartered accountant and has prior CFO experience with design led organisations in the private sector and was the first CFO of the Ministry of Science and Innovation, now part of MBIE.

Executive General Manager Customer Engagement

Belinda Jameshas over thirty years of expertise in brand management, marketing, and communications. She began her career at The National Bank of New Zealand which arguably remains one of the strongest brands in banking.  Her career has since spanned senior roles in brand and marketing communications at New Zealand Post, Contact Energy, and Greater Wellington Regional Council. Belinda also has extensive experience in campaign development, social marketing, and behaviour change communications, working for over fifteen years in the advertising sector with leading agencies such as Saatchi & Saatchi in both New Zealand and London, Assignment Group, and more recently, VML Advertising.

Belinda joined MetService in 2022 in a newly formed role centred around customer engagement. Her focus has been on the strategic and cultural transformation required to better understand our customers and to create meaningful connections to them via accessible and understandable weather insights.

Executive General Manager Commercial

Simeon joined MetService in January 2023 and is responsible for the domestic and international commercial elements of the business.

He has worked in commercial government since his move to New Zealand in 2017. Prior to this he held senior roles in the consultancy and telecoms sectors. He has lived and worked in Europe, Middle East and South East Asia.

He holds an MBA from IESE Business School. He lives in Auckland and in his spare time he plays padel and loves to go tramping with his family.

Executive General Manager People

Suzi was seconded to MetService from Earth Science New Zealand (GNS business unit) at the start of Septmber, where she was the Head of People and Safety.  She is responsible for the MetService People and Risk Assurance Safety (RAS) teams.  Suzi has held a number of people and safety leadership roles in both the public and private sectors, mainly based in Wellington.  She brings that wide variety of experience and skills to promote empowerment and trust to build high performing teams and provide value to the organisation.

Although having travelled and lived elsewhere, Wellington is where Suzi was born and has brought up her own family here.  Family life and her two granddaughters keep her busy, and she also enjoys walking, exploring the greater Wellington region.