How to contact us

  

Have a question about the weather or our forecasts?

 
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Email our meteorologists metcomms@metservice.com

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Message us @MetService on Facebook

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Tag @MetService on X (Formerly Twitter)

Social media guidelines

 


 

Have a suggestion for our website?

Email our website feedback team website@metservice.com

Experiencing a technical issue with our website or apps?

Email our technical support team feedback@metservice.com


To help us resolve your issue quickly, please provide:
 

 - A detailed description of your problem
 - A description of your device and/or operating system (eg iOS 13.1 or Windows 10)
 - Your browser or app version (eg Google Chrome 73.0.3683.86 or MetService Rural app v1.0.6).
 - A screen shot (if possible)

  


 

Have a general enquiry? 

Email our communications team communications@metservice.com



 

Call us:

For Media enquiries, talk to one of our Weather Communication Team  on +64 4 4700 848

Emergency management, law enforcement and search & rescue personnel, please call us 24/7 on +64 4 4700 700

 

Interested in advertising with us?

Get in touch with the team by emailing advertisingsales@metservice.com.

 

Find us:

Seabridge House
Level 2, 110 Featherston Street
Wellington 6012

PO Box 722, Wellington 6140 
+64 4 4700 700

Work with us:

Check out our current job vacancies here

 

Need a weather solution for your business? 

Learn about our commercial services here

 


 

Making an Official Information Act request

Requests should include your name, your postal address or preferred email address, and specific details of the information you want.

You can email OIAR@metservice.com or

Post your request to:

OIA Requests 
MetService
PO Box 722 
Wellington 6140