MetService annual results announcement (FY25)
The Directors of MetService announce a $2.83 million operating profit for the 2024/25 financial year, with a year-on-year increase of revenue of 6.9%, this has been offset by some significant inflationary pressures and one-off costs.
MetService Chair Martin Matthews says the Board is delighted with the team’s performance in delivering this result in challenging circumstances.
“As the only national meteorological agency in the world that operates on a fully commercial basis, we are very proud of delivering a Total Shareholder Return of 6.1%. This is a particularly good result given the tough economic environment we operated in.
“This result reflects the continued trust of the public, our partners and stakeholders in our ability to deliver accurate, timely and actionable weather intelligence – helping people to be weather ready.”
“These are the strengths we will bring to Earth Sciences New Zealand, once legislation is passed allowing us to join the newly formed organisation which brought NIWA and GNS together.
“This is therefore likely to be MetService’s final year as a State Owned Enterprise and as a fully stand-alone organisation.
“We are committed to the vision of the future forecasting system. The benefits we will deliver together as part of Earth Sciences New Zealand are far reaching and will position New Zealand at the forefront of global weather and climate forecasting services,” says Martin Matthews.
2024/2025 highlights included:
• Top three ranking in Public Sector Reputation Index as measured by Verian in 2025 and public awareness of MetService measured at 94%.
• A seven-point increase in our Net Promoter Score which gauges customer loyalty and satisfaction by measuring the likelihood a customer would recommend our product or service to others.
• A refreshed media strategy ensured we owned the weather narrative with 8,000+ media stories in which MetService appeared across broadcast, print, radio and digital platforms.
• Strengthened New Zealand’s weather observation network with replacement of the 30-year-old Canterbury radar with a new $3.5 million dollar radar that uses the latest dual polarisation technology.
• Collaborated with the Weather Ready Pacific and Tonga MetService to commission a new radar which was launched by the United Nations Secretary General António Guterres during the Pacific Island Leaders Forum.
• We had our largest intake of students joining our Master of Meteorology programme.
Core Services delivered in 2024/25 included:
• 331,430 Land-based forecasts
• 214 Severe Weather Warnings
• 110,334 Marine forecasts and warnings
• 64,329 Aviation forecasts and warnings
• 888+ Severe weather briefings to councils
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