How to contact us

  

Have a question about the weather or our forecasts?

 
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Email our meteorologists metcomms@metservice.com

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Message us @MetService on Facebook

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Tweet us @MetService on Twitter

Social media guidelines

 


 

Want to give feedback on our website?

Email our feedback team website@metservice.com

Or use this form:

 


 

Experiencing an issue with our website or apps?

Email our technical support team feedback@metservice.com


To help us resolve your issue quickly, please provide:
 

 - A detailed description of your problem
 - A description of your device and/or operating system (eg iOS 12.1 or Windows 10)
 - Your browser or app version (eg Google Chrome 73.0.3683.86 or MetService Rural app v1.0.6).
 - A screen shot (if possible)

  


 

Have a general enquiry? 

Email our communications team communications@metservice.com



 

Call us:

For media enquiries, talk to one of our media team  on +64 4 4700 848

Emergency management, law enforcement and search & rescue personnel, please call us 24/7 on +64 4 4700 700

 

Interested in advertising with us?

Get in touch with the team by emailing advertisingsales@metservice.com or call Hayleigh Kelly on 021 247 0311

 

Find us:

Head office: 

30 Salamanca Road, 
Kelburn, Wellington 6012 
PO Box 722, Wellington 6140 
+64 4 4700 700

 

Work with us:

Check out our current job vacancies here

 

Need a weather solution for your business? 

Learn about our commercial services here

 


 

Making an Official Information Act request

Requests should include your name, your postal address or preferred email address, and specific details of the information you want.

You can email oiar@metservice.com or

Post your request to:

OIA Requests 
MetService
PO Box 722 
Wellington 6140