How to contact us


Want to give feedback on our new website?

Email Grey4 Email our website feedback team


Have a question about the weather?

Email Grey3

Email our meteorologists

FB Grey2

Message us @MetService on Facebook

Twitter Grey2

Tweet us @MetService on Twitter

Social media guidelines


Experiencing a problem with our website or apps?

Email Grey4

Email our technical support team

To help us resolve your issue quickly, please provide:

 - A detailed description of your problem
 - A description of your device and/or operating system (eg iOS 12.1 or Windows 10)
 - Your browser or app version (eg Google Chrome 73.0.3683.86 or MetService Rural app v1.0.6).
 - A screen shot (if possible)


Have a general enquiry? 

Email Grey4

Email our communications team


Call us:

For media enquiries, talk to one of our media team  on +64 4 4700 848

Emergency management, law enforcement and search & rescue personnel, please call us 24/7 on +64 4 4700 700


Interested in advertising with us?

Get in touch with the team by emailing or call Hayleigh Kelly on 021 247 0311


Find us:

Head office: 

30 Salamanca Road, 
Kelburn, Wellington 6012 
PO Box 722, Wellington 6140 
+64 4 4700 700


Work with us:

Check out our current job vacancies here


Need a weather solution for your business? 

Learn about our commercial services here