How to contact us


Have a question about the weather or forecasts?

Email Grey3

Email our meteorologists

FB Grey2

Message us @MetService on Facebook

Twitter Grey2

Tweet us @MetService on Twitter

Social media guidelines



Want to give feedback on our new website?

Email Grey4

Email our website feedback team, or fill out the form below.

The following information is helpful for understanding your feedback:

- A screenshot of what you are seeing.
- A URL if you are referring to any specific pages mentioned in your feedback.
- A description of the device you are using.
- Details of which browser you are using.



Experiencing a problem with our website or apps?

Email Grey4

Email our technical support team

To help us resolve your issue quickly, please provide:

 - A detailed description of your problem
 - A description of your device and/or operating system (eg iOS 12.1 or Windows 10)
 - Your browser or app version (eg Google Chrome 73.0.3683.86 or MetService Rural app v1.0.6).
 - A screen shot (if possible)



Have a general enquiry? 

Email Grey4

Email our communications team


Call us:

For media enquiries, talk to one of our media team  on +64 4 4700 848

Emergency management, law enforcement and search & rescue personnel, please call us 24/7 on +64 4 4700 700


Interested in advertising with us?

Get in touch with the team by emailing or call Hayleigh Kelly on 021 247 0311


Find us:

Head office: 

30 Salamanca Road, 
Kelburn, Wellington 6012 
PO Box 722, Wellington 6140 
+64 4 4700 700


Work with us:

Check out our current job vacancies here


Need a weather solution for your business? 

Learn about our commercial services here