OIA Directory Listing

Entry last updated on 4 March 2022

Governing statutes

Meteorological Service of New Zealand Limited was established under the State-Owned Enterprises Act 1986 and operates under the Companies Act 1993.

Functions and responsibilities

MetService is New Zealand's national weather authority, providing comprehensive weather information services, 24 hours a day, 365 days a year to help protect the safety and wellbeing of New Zealanders and the New Zealand economy. MetService is responsible for delivering a range of weather services that directly support the safety of life and property. This includes forecasts and warnings of adverse weather tailored to the needs of the public, maritime community and aviation sector, within New Zealand and in the wider South Pacific region.
As a State-Owned Enterprise, MetService is also required to provide its services in a wholly commercial context. Its principal business activities are:
Provision of New Zealand’s National Meteorological Service through a contract with the Ministry of Transport, including the supply of public-safety weather warning and forecasting services;
Safety-critical aviation forecasting services for the New Zealand domestic aviation sector and the RNZAF, as well as services to the international aviation community on behalf of the New Zealand Civil Aviation Authority (CAA) and subject to the requirements of the UN International Civil Aviation Organization (ICAO);
A comprehensive range of data and forecast services provided to the public and to business customers through MetService’s digital platforms, including web, mobile, apps and APIs (Application Programming Interfaces);
Media weather graphics products for broadcast television, print and online media services in domestic and international markets;
Forecasting and consultancy services for the commercial marine sector; and
Other specialised weather products and services for industries whose business economics are affected by weather-related impacts and risks such as transportation, energy, oil and gas, retailing, construction, agriculture and mining.

Structure

The Board of Directors is responsible for the direction and control of the company’s activities. The Board consists of up to nine non-executive directors, each appointed by the Shareholding Ministers. The Board currently has two standing committees:

People, Culture and Remuneration Committee
Audit and Risk Assurance Committee. The Board also establishes special purpose committees if required for particular issues. Day-to-day management of the company is delegated to the Chief Executive.

MetService’s operations are divided into seven business units:

Meteorological Operations
Science & Innovation
MetOcean
Customer & Commercial
Finance
People & Strategy
Digital

MetService also has two wholly owned subsidiaries that market the Company’s products and services internationally under the MetraWeather brand:

MetraWeather (Australia) Pty Ltd.
MetraWeather (UK) Ltd.

Website: www.metraweather.com

MetService’s Head Office, support and sales functions are based in Wellington, with support and sales functions also operating from offices in Auckland, Raglan, New Plymouth, Christchurch and Paraparaumu.

MetraWeather has staff based in Sydney, Brisbane and Melbourne in Australia, and in the United Kingdom. Records MetService maintains business and operational records relevant to the functions and responsibilities of MetService (as described above).

Documents relating to decision-making processes

The following documents related to business decision-making processes are maintained:

Statement of Corporate Intent
Business Plan, and
Policies and Procedures.

Contact

MetService
Level 2, 110 Featherston Street
Wellington 6011

PO Box 722
Wellington 6140

Phone (04) 470 0700

Email: enquiries@metservice.com